Frequently Asked Questions
Everything you need to know to create your peaceful sanctuary.
How long does shipping take for home decor items?
Standard shipping typically takes 5-7 business days. For larger furniture pieces, delivery may take 10-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your textiles and bedding sustainably sourced?
Yes, we prioritize eco-friendly materials. Most of our linens and cotton products are OEKO-TEX certified, ensuring they are free from harmful chemicals.
Do you offer international shipping?
Currently, Soothing Home ships to the United States, Canada, and the UK. Shipping rates and delivery times vary by destination.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm or Klarna.